Extended Resume for Glen D. Ford, PMP

Glen Ford, B.Sc., MCPM, PMP  

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 Senior Project and Business Management Consultant

Interests: Information Systems, Processes & Methodologies, SMB strategy, eCommerce

 Many years experience leading many types of projects in many different industries. A knowledgeable leader with both technical and managerial competence and a deep knowledge and wide experience in business. Able to see beyond the obvious and apply lessons learned in one industry to other industries in order to create innovation.

Well experienced in business management, accounting management and project management. Able to think strategically or be detailed oriented as required. Able to grasp stated and implied needs quickly.

Have led project teams of 1 to 10 and standing teams of 5 to 24 people.

Certified trainer for AceIT (Live) PMP Preparation course. Co-author of a PMBOK textbook. Have written books on project management, presentations and training and numerous articles. Currently writing a book on project management for the entrepreneur. Quoted on Techrepublic (CBS Interactive Inc.) and in PM Network (PMI).

Key Characteristics
Flexible Resourceful Meticulous Knowledgeable Experienced Skilled listener
Project Management Instructor / Trainer 2014-present
The Knowledge Academy, Vancouver, BC

  • Led Facilitate (present) training for (i.e. instruct) 4 day PMP exam preparation courses and leadership training courses for Knowledge Academy customers across Canada.


Program Manager – eLearning and Publishing
2008-present
TrainingNOW, Mississauga, ON

  • Led start-up efforts
  • Designed marketing strategy, plans and materials
  • Developed multiple courses and provided training in soft skills, communications, marketing and strategic planning
  • Created marketing structure, specified products and product funnel for internet (ecommerce) marketing initiative (www.LearningCreators.com)
  • Composed marketing and other materials
  • Wrote blog, articles and web copy (copywriting) and performed search engine optimization (SEO), search engine marketing (SEM) and social marketing.
  • Designed and presented training courses for resale and related training materials including forms and eBook

Senior Project Management Consultant 2010-2013
VProz Inc., Toronto, ON

  • Led start-up efforts.
  • Marketing – Developed multiple websites, brochures and other marketing tools. Wrote copy and performed SEO.
  • Writing – Wrote copy for websites and brochures. Maintained company blog.
  • Strategy – In concert with other parties designed various strategic initiatives including core strategies. Facilitated strategic planning meetings.
  • Project Management – Led multiple projects during start-up efforts including web based HRIS, and CRM implementation. Maintained website.


Project Management Consultant
1996-present
Can Da Software, Mississauga, ON

  • Provided project management, business analysis and programming services on behalf of LANSA Inc., Procom, and Specialty People as well as directly
  • Clients included RBC Capital (Dominion Securities), GE Capital, and several major clients who are subject to non-disclosure. Latter includes major Canadian Banks (Capital Markets), a provincial government agency, and a major alarm monitoring company
  • Provided project management, business analysis, process design, marketing and general management consulting and technical writing to several small business clients
  • Designed and developed major 36 + page website including active (PHP) facilities and integration with PHP utilities/software
  • Took over responsibility for troubled BASEL CRM & ACBS integration project. Guided phase to successful conclusion
  • VP-Project Management & Processes (interim) for a startup EMV Smartcard strategic consulting company
  • Led design and development of a major eCommerce billing system for a provincial workers’ compensation agency. Project was the only successful implementation of its kind at the time
  • Assumed various roles (PM to PA to Subject Matter Expert) in multiple ACBS (Syndicated Loans package) projects including upgrades, implementations, CRM & Business Intelligence integration, EDI and government reporting
  • Mentored Alarm manufacturing company IT Management and staff in object oriented methodology and project management for redesign of alarm billing system
  • Co-wrote two editions of a PMBok (PMP) training textbook for a PMI authorized education provider

“I have used Glen as a project management and strategic consultant for several years now and have found him knowledgeable, with the ability to apply that knowledge in different areas. Glen is a team player. He has delivered on time and on budget. I heartily recommend him.”
– George Kaadi, Entrepreneur.

“Glen is detailed-oriented and provided multiple analysis and project management services under great constraints. I highly recommend his work and he was a pleasure to work with.”
Mina Remacle, Executive Consultant


Senior Systems Analyst
1995-1996
Westburne Industries, Oakville, ON

  • Coached a team through the build process of re-engineering the inventory master maintenance module using LANSA case products. Prepared detailed specifications as required
  • Developed standards for LANSA and project management (ISO/SEI CMM compliant)


Various Positions: 1988-1995
Internal Consultant                           
1995
Support & Operations Team Leader  1994-1995
Development Support Team Leader  1994
FAS Project & Finance Team Leader 1993-1994
FAS Project Leader                            1992-1994
Finance Division Program Leader     1988-1992
Canadian Standards Association (CSA International), Toronto, ON

  • As a program manager and later a member of the Architecture Team, was responsible for consulting to internal clients and for leading project and functional teams
  • Initially responsible for all software for Finance & Administration division including support and new projects. Performed business analysis, design and led projects. Ultimately responsible for all non-strategic project software development including support and new projects as well as all IT operations and help desk

Areas of Expertise

  • Project Management (15+ yrs)
  • Business Analysis (20+ yrs)
  • Systems Design (20+ yrs)
  • Business Process Management (20+ yrs)
  • Process Improvement (15+ yrs)
  • Quality Management (15+ yrs)
  • Data Management (20+ yrs)
  • IT Management (20+ yrs)
  • Marketing Management (5 yrs)
  • Strategic Management (5+ yrs)
  • Accounting (5+ yrs)
  • Sales Management (2 yrs)
  • Information Systems Development (20+ yrs)
  • Technical Writing (10+ yrs)
  • Training (10+ yrs)
  • Facilitation (10+ yrs)
  • Course Design (10+ yrs)
  • SEO, SEM & eCommerce (5+ yrs)
  • Article Marketing (3 yrs)
  • Startup Strategy (5+ yrs)

 Industries

  • Banking Industry (5 yrs)
  • Debt Counselling (2 yrs)
  • Mortgage Industry (2 yrs) (Near) Government (8 yrs)
  • Manufacturing (5 yrs)
  • Distribution (5+ yrs)
  • Construction (10 yrs)

Methodologies etc.

  • PMI PMBOK Project Management (10 yrs)
  • Object Oriented Analysis & Design (15+ yrs)
  • Use Cases (15+ yrs)
  • Structured Analysis & Design (20+ yrs)
  • Strategic Data Planning (20+ yrs)
  • Business Process Modeling (20+ yrs)
  • Joint Application Design (JAD) facilitation (20+ yrs)
  • Rapid Application Design (RAD) (15+ yrs)
  • Quality Standards including CMMI, & ISO9000 (15+ yrs)

Credentials & Training

PMP Certified Trainer

ThreeO Project Solutions Inc.

PMP Designation
Project Management Institute (89%)

Masters Certificate in Project Management
York University
top of class (98.4%)

Management Consulting and Organizational Development Facilitator training
CSA International

CGA Student in Accounts
Certified General Accountants Association
Withdrew – 3 courses remaining

B.Sc., Computer Science
McMaster University

Professional Development

  • Kepner-Tregoe Project Management
  • CMC Project Management
  • Seven Habits of Highly Effective People
  • Management
  • Consulting
  • Organizational Development
  • LANSA Systems Development
  • Yourdon Structured Methodology
  • Dale Carnegie
  • Presentation Techniques
  • Meeting Facilitation & Design
  • Team Building
  • Total Quality Management

Associations

Project Management Institute (PMI)
Member, 2002-

Business Networking International
Member, 2001- 2003
Education Co-ordinator, 2002-2003

Data Processing Management Association
Member, 1979-1984
Director of Seminars & Meetings, 1980-1981

  • As a member of the Learning Forum (a group of Organizational Effectiveness Resources (Facilitators)), participated in discussions and training sessions around various Management and Organizational Development topics
  • Facilitated discussions on Peter M. Senge’s Fifth Discipline (The Learning Organization)
  • Facilitated project planning for strategic changes to learning delivery
    Participated in or guided decentralization/re-centralization and Total Quality Management efforts
  • Guided and facilitated a major ($2,000,000/5 year) strategic initiative to redesign and replace the core Financial Systems (G/L, A/R, A/P, Budgeting and Project Management) as the first stage of an architectural re-engineering. (Award winning team and personal award)
  • Provided guidance to management in the design of G/L numbering system and search and purchase of appropriate packages
  • Facilitated meetings, analysed and designed revised interfaces and guided programmers in package integration
  • Prepared and delivered management and general user briefings
  • Provided consulting and training for end-users and management
  • Provided guidance and acted as a mentor to other project leaders and to programmers
  • Acted as a consultant to internal clients in their Re-Engineering efforts
  • Project Manager and Business Systems Analyst for several smaller systems using a variety of tools
  • Successfully led standing teams from between 5 to 24 people and project teams of 1 to 10 people (normally simultaneously).

“Glen successfully managed numerous IT projects at Canadian Standards. It was always a pleasure to be involved in these projects.”
– Joseph Illes, Programmer Analyst

Prior experience includes: Accounting Manager, Business Systems Consultant, Manager of Data Processing, Programming Supervisor (Acting), Programmer-Analyst and Various Management Positions including Credit, Sales, Marketing & Strategic Planning (trainee position).