Project Management Instructor / Trainer 2014-present
The Knowledge Academy, Vancouver, BC
- Led Facilitate (present) training for (i.e. instruct) 4 day PMP exam preparation courses and leadership training courses for Knowledge Academy customers across Canada.
Program Manager – eLearning and Publishing 2008-present
TrainingNOW, Mississauga, ON
- Led start-up efforts
- Designed marketing strategy, plans and materials
- Developed multiple courses and provided training in soft skills, communications, marketing and strategic planning
- Created marketing structure, specified products and product funnel for internet (ecommerce) marketing initiative (www.LearningCreators.com)
- Composed marketing and other materials
- Wrote blog, articles and web copy (copywriting) and performed search engine optimization (SEO), search engine marketing (SEM) and social marketing.
- Designed and presented training courses for resale and related training materials including forms and eBook
Senior Project Management Consultant 2010-2013
VProz Inc., Toronto, ON
- Led start-up efforts.
- Marketing – Developed multiple websites, brochures and other marketing tools. Wrote copy and performed SEO.
- Writing – Wrote copy for websites and brochures. Maintained company blog.
- Strategy – In concert with other parties designed various strategic initiatives including core strategies. Facilitated strategic planning meetings.
- Project Management – Led multiple projects during start-up efforts including web based HRIS, and CRM implementation. Maintained website.
Project Management Consultant 1996-present
Can Da Software, Mississauga, ON
- Provided project management, business analysis and programming services on behalf of LANSA Inc., Procom, and Specialty People as well as directly
- Clients included RBC Capital (Dominion Securities), GE Capital, and several major clients who are subject to non-disclosure. Latter includes major Canadian Banks (Capital Markets), a provincial government agency, and a major alarm monitoring company
- Provided project management, business analysis, process design, marketing and general management consulting and technical writing to several small business clients
- Designed and developed major 36 + page website including active (PHP) facilities and integration with PHP utilities/software
- Took over responsibility for troubled BASEL CRM & ACBS integration project. Guided phase to successful conclusion
- VP-Project Management & Processes (interim) for a startup EMV Smartcard strategic consulting company
- Led design and development of a major eCommerce billing system for a provincial workers’ compensation agency. Project was the only successful implementation of its kind at the time
- Assumed various roles (PM to PA to Subject Matter Expert) in multiple ACBS (Syndicated Loans package) projects including upgrades, implementations, CRM & Business Intelligence integration, EDI and government reporting
- Mentored Alarm manufacturing company IT Management and staff in object oriented methodology and project management for redesign of alarm billing system
- Co-wrote two editions of a PMBok (PMP) training textbook for a PMI authorized education provider
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“I have used Glen as a project management and strategic consultant for several years now and have found him knowledgeable, with the ability to apply that knowledge in different areas. Glen is a team player. He has delivered on time and on budget. I heartily recommend him.”
– George Kaadi, Entrepreneur.
“Glen is detailed-oriented and provided multiple analysis and project management services under great constraints. I highly recommend his work and he was a pleasure to work with.”
– Mina Remacle, Executive Consultant
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Senior Systems Analyst 1995-1996
Westburne Industries, Oakville, ON
- Coached a team through the build process of re-engineering the inventory master maintenance module using LANSA case products. Prepared detailed specifications as required
- Developed standards for LANSA and project management (ISO/SEI CMM compliant)
Various Positions: 1988-1995
Internal Consultant 1995
Support & Operations Team Leader 1994-1995
Development Support Team Leader 1994
FAS Project & Finance Team Leader 1993-1994
FAS Project Leader 1992-1994
Finance Division Program Leader 1988-1992
Canadian Standards Association (CSA International), Toronto, ON
- As a program manager and later a member of the Architecture Team, was responsible for consulting to internal clients and for leading project and functional teams
- Initially responsible for all software for Finance & Administration division including support and new projects. Performed business analysis, design and led projects. Ultimately responsible for all non-strategic project software development including support and new projects as well as all IT operations and help desk
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Areas of Expertise
- Project Management (15+ yrs)
- Business Analysis (20+ yrs)
- Systems Design (20+ yrs)
- Business Process Management (20+ yrs)
- Process Improvement (15+ yrs)
- Quality Management (15+ yrs)
- Data Management (20+ yrs)
- IT Management (20+ yrs)
- Marketing Management (5 yrs)
- Strategic Management (5+ yrs)
- Accounting (5+ yrs)
- Sales Management (2 yrs)
- Information Systems Development (20+ yrs)
- Technical Writing (10+ yrs)
- Training (10+ yrs)
- Facilitation (10+ yrs)
- Course Design (10+ yrs)
- SEO, SEM & eCommerce (5+ yrs)
- Article Marketing (3 yrs)
- Startup Strategy (5+ yrs)
Industries
- Banking Industry (5 yrs)
- Debt Counselling (2 yrs)
- Mortgage Industry (2 yrs) (Near) Government (8 yrs)
- Manufacturing (5 yrs)
- Distribution (5+ yrs)
- Construction (10 yrs)
Methodologies etc.
- PMI PMBOK Project Management (10 yrs)
- Object Oriented Analysis & Design (15+ yrs)
- Use Cases (15+ yrs)
- Structured Analysis & Design (20+ yrs)
- Strategic Data Planning (20+ yrs)
- Business Process Modeling (20+ yrs)
- Joint Application Design (JAD) facilitation (20+ yrs)
- Rapid Application Design (RAD) (15+ yrs)
- Quality Standards including CMMI, & ISO9000 (15+ yrs)
Credentials & Training
PMP Certified Trainer
ThreeO Project Solutions Inc.
PMP Designation
Project Management Institute (89%)
Masters Certificate in Project Management
York University
top of class (98.4%)
Management Consulting and Organizational Development Facilitator training
CSA International
CGA Student in Accounts
Certified General Accountants Association
Withdrew – 3 courses remaining
B.Sc., Computer Science
McMaster University
Professional Development
- Kepner-Tregoe Project Management
- CMC Project Management
- Seven Habits of Highly Effective People
- Management
- Consulting
- Organizational Development
- LANSA Systems Development
- Yourdon Structured Methodology
- Dale Carnegie
- Presentation Techniques
- Meeting Facilitation & Design
- Team Building
- Total Quality Management
Associations
Project Management Institute (PMI)
Member, 2002-
Business Networking International
Member, 2001- 2003
Education Co-ordinator, 2002-2003
Data Processing Management Association
Member, 1979-1984
Director of Seminars & Meetings, 1980-1981
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- As a member of the Learning Forum (a group of Organizational Effectiveness Resources (Facilitators)), participated in discussions and training sessions around various Management and Organizational Development topics
- Facilitated discussions on Peter M. Senge’s Fifth Discipline (The Learning Organization)
- Facilitated project planning for strategic changes to learning delivery
Participated in or guided decentralization/re-centralization and Total Quality Management efforts
- Guided and facilitated a major ($2,000,000/5 year) strategic initiative to redesign and replace the core Financial Systems (G/L, A/R, A/P, Budgeting and Project Management) as the first stage of an architectural re-engineering. (Award winning team and personal award)
- Provided guidance to management in the design of G/L numbering system and search and purchase of appropriate packages
- Facilitated meetings, analysed and designed revised interfaces and guided programmers in package integration
- Prepared and delivered management and general user briefings
- Provided consulting and training for end-users and management
- Provided guidance and acted as a mentor to other project leaders and to programmers
- Acted as a consultant to internal clients in their Re-Engineering efforts
- Project Manager and Business Systems Analyst for several smaller systems using a variety of tools
- Successfully led standing teams from between 5 to 24 people and project teams of 1 to 10 people (normally simultaneously).
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“Glen successfully managed numerous IT projects at Canadian Standards. It was always a pleasure to be involved in these projects.”
– Joseph Illes, Programmer Analyst
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Prior experience includes: Accounting Manager, Business Systems Consultant, Manager of Data Processing, Programming Supervisor (Acting), Programmer-Analyst and Various Management Positions including Credit, Sales, Marketing & Strategic Planning (trainee position). |
